Your business wasn't built to babysit software.
I'm Tyler Wiegand, a Las Vegas native and Navy veteran. I've spent more than ten years building software for companies here. Now I look for what's costing you time and money and make software to take care of it, so you can get back to running your business.
You opened a
bakery,
not an IT department.
Nobody starts a business because they love passwords, spreadsheets and software updates. You started it for the work itself. My job is to take the computer chores off your plate, so more of your day goes back to that.
- “Only Sam knows how that works.” My question: can a new hire ask the company handbook, so Sam can get back to work?
- “We pay monthly for THAT?” My question: can we rebuild the part you use and stop paying for the rest?
- “Did we ever send that invoice?” My question: can a finished job start the invoice by itself, so no work goes unpaid?
Software that fits the way you already work.
Most software asks you to change how you work to fit it. Custom software works the other way around: it's built for your business and nobody else's. For a long time it was like a tailored suit: made for the largest companies, and priced accordingly. Not anymore.
Your business runs on things only you know: who gets a discount, who can't work Saturdays, which orders need a second look. Software can take a whole process off your hands, or just the part that costs you: the “is it ready yet?” calls, the student who quietly stops coming, the move-in that slips because the work got scheduled out of order.
Follow along as the work happens, so you don't have to call and wait on hold.
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Here's what working together looks like.
I price by the job, like any other trade. You wouldn't pay a plumber by the minute to replace a water heater; you'd get a price for the job. Same here, and it's always in writing.
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We start face to face
I come to you, so I see the problem the way you live it.
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You get a plan in writing
What I found, what I recommend, and the price for the job. Take your time with it; nothing happens until you say the word.
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Built properly, then handed over
The first version is a fitting, not the final suit. Real use always turns up things nobody could have guessed, so we plan time to settle it in. The bigger the job, the longer that takes.
Built to fit. Yours to keep.
A lot of tech help comes with a catch: a monthly plan, a long contract, or a setup only they know how to fix. Here's what you won't hear from me, and what you'll get instead.
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You won't hear: “You'll need our monthly plan.”Instead: If custom software that runs on your own computer does the job, that's what I'll build. No monthly bill. -
You won't hear: “Only we can fix this.”Instead: What I set up for you is yours, with plain notes so anyone could pick it up after me. -
You won't hear: “You definitely need this.”Instead: Sometimes the best fix is something you already have. I'm glad to point it out.
I build things to last. The work I'm proudest of is engineered to run for years without needing changes. If you keep me around, it should be because I keep making things better, not because you're stuck.
Hi, I'm Tyler.
What I love is the puzzle: sitting with a messy problem until it finally clicks.
Some people have a gift for talking with people. Mine is talking with machines. I know how to explain a problem in a way a computer can solve, and with today's tools, that goes a long way.
I started telling computers what to do as a kid, playing with Linux and learning a little programming. That went on pause while I tried a music career, then a military one, as an electronics technician on a Navy submarine. When I got out, I came back to Las Vegas and returned to my original passion. Since then I've built everything from a phone app for adjusting the temperature in big Las Vegas casinos to an online store with a huge catalog for a music gear seller. I felt at home doing what I loved.
But as an employee, someone else decided where my time went. Now it's just you and me, so my time goes to what I think will actually help you, not what a middleman thinks they can sell you.
Things people usually ask.
Getting started
What would I even use this for?
Think about why you'd hire someone. A new hire costs money, and it's worth it when they take the repetitive work off your hands so you can spend your time on the work only you can do. Software does the same thing for the part of the job that happens on a screen or a clipboard.
A good test: if you could write the steps down for a new hire, software can probably handle some or all of it. Reminders, status updates, schedules, invoices, giving the same answer to the same question. What it can't do is the judgment and the relationships. That stays with you and your people.
And if nothing comes to mind, that's fine. Tell me about your week and I'll listen for it.
Do I need to be technical?
No. Tell me what's frustrating in your own words. Turning that into something that works is my job. If you can check your email and use a phone, you can use whatever software we end up building.
We start from how you do things today, and we'll work out together what should change and what's fine the way it is.
What if I'm not sure what I want?
That's normal. Nobody really knows what they want from software until they've used it for a while, so I start with a simple version that handles the main problem. It won't be perfect on day one, and it isn't meant to be. We set time aside to settle it in, the bigger the job the longer that takes, and your quote spells out what's covered. New ideas get their own quote, and you can stop whenever it works the way you want.
And if you don't actually need custom software, that's a good outcome too. Sometimes the answer is a setting in something you already pay for, and I'm happy to show you where it is.
How soon can you start?
Your quote includes a start date, but my schedule can change quickly, so that date is my best guess on the day I write it. Your spot is held once you say yes. The price stays the same for 30 days.
Sometimes free, open source software already does most of the job, and the work is fitting it to your business. When that's the case and we have a sharp idea of the problem, a simple first version can be in use within days.
Cost
How much does it cost?
It's priced by the job. We meet, you get the price in writing, and the decision is yours. The visit and the quote are free; you only pay for the work itself. If it needs to be online, like something your crew uses on their phones, there's a small monthly bill from the hosting company. It's in your name, paid directly to them, and your quote will say what to expect.
A job's size comes down to how much it needs to do, and how many changes it takes before it's right. The clearer the problem, the smaller the job tends to be.
It used to take a team and a lot of time. I use AI tools to handle the slow parts, and I do the thinking and checking myself. That's what puts custom work within reach of a small business. There's nobody between you and me, either. You talk to the person doing the work, and once we agree on something, nobody else has to sign off.
Can I see what it'll look like before I pay?
Yes. I'll show you a mockup along with your quote, so you can get a feel for how it will look and work before you decide anything. If something feels off, we fix it on the mockup. Small tweaks are included. If the changes make the job bigger, I'll update the quote before we go further. Think of it like the burger on the menu: a good guide to what you're ordering, not a photo of your actual lunch.
After it's done
Who owns what you build?
You do. The software is yours, with plain notes so anyone could pick it up after me. Your domain, hosting and anything else I set up for you can be in your name from the start, or handed over when the work is done, whichever suits you.
What if something breaks?
It should keep running without needing me. If it doesn't, I fix any bug at no charge for six months after I hand it over. A bug means it stopped doing what we agreed on. If I look into it and the cause turns out to be an outside service, a piece of seemingly unrelated hardware, or anything else a change to my work can't fix, I'll show you what I found. Then you choose: I keep going at a price you've agreed to, or I stop there and you owe nothing.
After six months, it's $100 to start. I'll find the problem and give you a flat price to fix it, and the $100 counts toward that. A quick phone video of what it's doing helps a lot.
If you'd like me to keep improving things as your business grows, we can set that up, but you're never obligated.
What happens to my information?
It stays yours. I won't look at what's in your database, or copy it, unless you give me permission. I know how the system works because I built it, but your records are a separate thing. I use AI tools to help me write the software. They work on the code, not on your records, and your information only goes through AI if you specifically ask for that. I keep a copy of the code so I can pick your project back up later, not a copy of your data.
If your work involves patient records or anything else covered by privacy laws, tell me up front and we'll work out how to handle it.
Tell me what's slowing you down.
Tell me in your own words. I'll reply by call, text or email, whichever you choose, and if it sounds like something I can help with, we'll find a time to meet. I usually get back to you by the next day, between 10am and 4pm. If another time works better for you, put it in your message and I can generally make that work.